How do I verify my Identity?

Silver verification is the most basic level of verifying your identity and is required to open your account. All you need to do is provide your name, email, address and date of birth (must be 18 or older) when you sign up.   Silver level verification will allow you to withdraw crypto up to a total of $1,999 USD per year (or its local equivalent). You cannot make fiat deposits or withdrawals on Silver verified accounts.

Gold level verification will allow you to make fiat deposits and withdrawals and will increase your withdrawal limits up to $100,000 USD per month.

You may  submit your details for Gold level verification by navigating to Username > Settings > Limits.

In most cases, acceptable forms of ID will include a passport or driver's license. You can review which documents are accepted by each country here.

For Gold verification, you’ll need to complete all of the above steps for Silver verification, as well as:

  • SSN (US only)
  • Purpose of Account
  • Upload identity document
  • Take a picture/video of yourself

If your submission for Gold verification is clear and consistent, the automated verification may take anywhere from 5 minutes to 2 hours. If there are problems with the automated verification and manual review is required, it may take longer. This timeline may vary slightly if there are any significant increases in submissions requiring manual reviews. We’ll stay in touch throughout the verification process, and you can shoot us a question any time by opening a support request.

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