If you are experiencing issues receiving emails from Blockchain Exchange, please review the following information:
- Have you checked if the emails are being sent to your spam/junk folders?
- Have you marked any of our past emails as “spam”?
- Set our email address “firstname.lastname@example.org” as a verified recipient.
If you have verified that none of these cases are related to you, please submit a support ticket here and a member from our Blockchain Exchange support staff will be glad to assist you.