I am not receiving email notifications

If you are experiencing issues receiving emails from Blockchain Exchange, please review the following information: 

  1. Have you checked if the emails are being sent to your spam/junk folders? 
  2. Have you marked any of our past emails as “spam”?
  3. Set our email address “notify@exchange-tx.blockchain.com as a verified recipient. 

If you have verified that none of these cases are related to you, please submit a support ticket here and a member from our Blockchain Exchange support staff will be glad to assist you.

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